CASUAL EMPLOYMENT AGREEMENT

1. Parties

The venue where a shift takes place (the “Host Venue”) is named in the Shift Details. It is not your employer and is not a party to this Agreement.

2. How shifts work

2.1 Host Venues post shifts on the ShiftFilla platform (the “Platform”). The Host Venue sets the hourly rate (never below the minimum wage), the hours, the tasks and the requirements. We do not set them.

2.2 You choose whether to accept a shift. During a shift you follow the Host Venue’s reasonable and lawful instructions about tasks, safety and workplace rules.

2.3 The Host Venue records and approves the hours you worked on the Platform. We pay you for the approved hours at the hourly rate in the Shift Details.

2.4 We handle your payroll, tax, leave and any employment problem. Host Venues pay for shifts through the Platform.

3. Casual employment

3.1 You are a casual employee, engaged as and when required.

3.2 Each shift is a separate engagement, including each day of a multi-day booking. You are employed only for the hours of each shift you accept.

3.3 No shift is guaranteed to you. You do not have to accept any shift, and there are no guaranteed hours.

3.4 You may decline any shift, and declining is not a breach of this Agreement.

3.5 The employment is temporary. It is not a permanent role, and nothing here offers one.

4. Shift Details (Auto-Filled, set by the Host Venue)

You see the hourly rate before you accept. Each date is a separate engagement.

5. Hours, breaks and cancellations

5.1 Your hours are those in the Shift Details. You will receive rest and meal breaks as the law requires, which the Host Venue arranges during the shift.

5.2 If you work more or less than the Shift Details, the Host Venue records your actual hours. You can also record your own hours on the Platform, and we compare them with the Host Venue’s record. If the recorded hours look wrong, tell us through the Platform and we will help get them corrected.

5.3 If a Host Venue cancels a confirmed shift or sends you home early, the cancellation terms in the Shift Details apply, together with anything the law requires.

5.4 You must be fit to work safely at the start of a shift, including having had enough rest between shifts, and you must not accept shifts that overlap.

6. Pay

6.1 We pay you the hourly rate for the hours the Host Venue approves. We check approved hours before they are paid. If the Host Venue has not approved your hours within 48 hours after the shift ends, we will follow up with the Host Venue so your hours can be approved.

6.2 Pay is processed weekly through our payroll provider, with PAYE and the ACC earners’ levy deducted. Hours approved and checked by 9am (NZ time) on a Monday are paid in that week’s pay run; hours approved after that are paid in the following week’s pay run. A pay record is available to you on the Platform.

6.3 If you think your pay is wrong, tell us and we will check, correct any error and tell you the outcome. We keep wage and time records as the law requires.

6.4 We only make a deduction from your pay that the law requires, or that you have agreed to in writing and may withdraw. We do not charge you any fee for being placed in a shift.

7. Holiday pay and leave

7.1 If your work is irregular and intermittent, and your profile says so, we pay holiday pay of 8% of your gross earnings with each payment, shown as a separate line on your pay record.

7.2 We will review this at least every 6 months, and when you ask. If your work becomes regular, we may change how holiday pay is paid and will tell you first.

7.3 Public holidays (including time and a half when you work one), sick leave, bereavement leave and other leave apply as the law provides. We will tell you when you qualify for sick leave.

8. Tax, ACC and KiwiSaver

8.1 Give us your IRD number and a completed tax code declaration (IR330). If you have another job, use the correct secondary tax code and update it if your circumstances change. With no declaration, we must deduct tax at the rate IRD requires.

8.2 We deduct PAYE and the ACC earners’ levy from your pay and pay the employer’s ACC levies.

8.3 Our payroll handles KiwiSaver where it applies. If you are eligible, you may opt in, and we will tell you if you must be enrolled.

9. Visa and right to work

9.1 You confirm you have the right to work in New Zealand and will give us accurate visa details, including any limit on how long you may work for one employer.

9.2 Tell us straight away if your visa or its conditions change.

9.3 We check your right to work and may stop you accepting a shift that would breach your visa conditions.

9.4 This Agreement ends automatically when your visa expires or a visa time limit means you can no longer work for us. We will tell you before a limit is reached.

10. Other work

You may work for other employers. Tell us about other employment so tax codes and any ACC entitlements are worked out correctly.

11. Health, safety, injury and ACC

11.1 We and the Host Venue each have health and safety duties to you. Take reasonable care for your own safety and others’, follow safety rules, and complete any induction the Host Venue provides.

11.2 You may refuse work you reasonably believe is unsafe. Tell the Host Venue and us.

11.3 Report any injury, incident, near miss or hazard to the Host Venue and to us as soon as possible, and within 24 hours.

11.4 ACC provides cover for accidents. If you are injured at work, we will pay first-week compensation as the law requires, and ACC pays from the second week. Give us the information we need, including details of any other work.

11.5 Our agreement with each Host Venue requires a safe workplace, any necessary induction and first aid, and fair treatment. You may raise any concern about a Host Venue with us at any time.

12. Conduct and ratings

12.1 Follow reasonable and lawful instructions, act honestly, wear any required uniform, and treat others with respect. Bullying, discrimination and harassment are not acceptable, whoever does them. Tell us if it happens to you.

12.2 The Platform has a two-way rating system. Feedback may be considered as part of a fair process but is not the only factor in any decision.

12.3 If a Host Venue asks not to have you back, that does not itself end your employment.

12.4 Platform Terms and the Privacy Policy also apply. If they conflict with this Agreement, this Agreement applies to your employment.

13. Cancellations, sickness and no-shows

13.1 Cancel a confirmed shift on the Platform with at least 24 hours’ notice where you can.

13.2 If you are unwell or injured and cannot attend, you must:

• (a) tell the Host Venue as soon as you know, through the Platform chat and by phone or text;
• (b) cancel the shift on the Platform; and
• (c) where possible, do both before the shift starts.

13.3 If you tell the Host Venue before the shift starts that you are sick or injured, you will not be treated as a no-show.

13.4 We may ask for brief confirmation of the reason, such as a short note. You do not have to share private medical details.

13.5 You are not paid for a shift you do not work.

13.6 If you do not attend a confirmed shift, we will follow a fair process: tell you the concern, listen to your explanation, and allow you a support person or representative. Outcomes can include a warning, a pause in shifts, or ending your employment.

14. Employment problems

14.1 Raise any problem with us at admin@shiftfilla.com. We will deal with it in good faith.

14.2 Free help is available from Employment New Zealand and the Mediation Service. You can raise a personal grievance within 90 days, and may use a union, lawyer or support person. If a Host Venue directed your work and contributed to the problem, it may be joined to the grievance.

15. Ending the employment

15.1 Each shift engagement ends when the shift ends.

15.2 You or we may end this Agreement at any time by written notice through the Platform. We will follow a fair process, except where the law allows otherwise for serious misconduct.

15.3 We will pay everything owed on your final pay, including any holiday pay.

16. Signing, copy and independent advice

16.1 You receive this Agreement at sign-up, before accepting any shift, with a reasonable opportunity to read it and seek independent advice.

16.2 You can access a copy at any time through the Platform.

16.3 You accept this Agreement electronically. Accepting a shift on the Platform is acceptance of that shift under this Agreement.

17. Direct offers

Nothing here stops you accepting work offered directly by a Host Venue, subject to your visa conditions and any notice you owe us while employed. We ask, but do not require, you to tell us. You owe nothing for doing so and it will not affect your shifts with us.

18. Privacy

We use your personal information, including pay, tax and visa details, as described in the Privacy Policy. Pay information is shared with our payroll provider only as needed to pay you and meet legal obligations.

19. General

19.1 Nothing in this Agreement limits your rights under employment, health and safety, immigration or accident compensation law.

19.2 Changes to this Agreement need your agreement or must be made as the law allows, with notice to you.

19.3 If any part is invalid, the rest continues.

19.4 This Agreement is governed by the laws of New Zealand.